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AFO360's avatar

Congrats, nice article as usual.

I'd like to know your thoughts about the quality of the service reported by end-users on Trustpilot:

https://www.trustpilot.com/review/hims.com

Many customers don't seem very happy about the service received with the subscription model of HIMs.

Isn't this a yellow flag?

Thanks.

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ddawg's avatar

"When this metric hits ~100%, "

Why would you assume that? There's no way every subscriber would think of getting a personalised product. I can think of many reasons not to. Many subscribers know exactly what they want and have no need to personalized subscriptions.

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Olli's avatar

100x+ porential from here or from 2023 lows? I started buying from 8,04 and have continued adding for 1,5 years with current average of 21

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Olli's avatar
May 7Edited

My biggest worry of Hims is that they haven’t introduced new verticals after weight loss in early 2024. In Q1 call they said that they will introduce testosterone and menopausal treatments before end of 2025. I have hoped they would accelerate, not decelerate introducing of verticals.

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